Verizon says the rules were clear, but the FCC is looking into the ‘unpleasant surprises’ that customers sometimes face. When the St. Germains of Massachusetts got their cell phone bill, they thought surely there had been a mistake. The bill that month for the family, normally about $100, was more than $12,000. When Bob St. […]

If you are young and are looking for a good way to build credit, a secure credit card may be a good option. Secured credit cards are also good for older people who have never established credit. Getting credit is difficult if you don’t have any. Many lenders will attempt to look at your credit […]

After many decades of being on the receiving end of customer scams, the insurance industry is on to you. And now that the sagging economy is leading to more attempts to score free money with fraudulent insurance claims, insurers are becoming more vigilant. A well established list of red flags, known to insurance insiders as […]