Verizon says the rules were clear, but the FCC is looking into the ‘unpleasant surprises’ that customers sometimes face. When the St. Germains of Massachusetts got their cell phone bill, they thought surely there had been a mistake. The bill that month for the family, normally about $100, was more than $12,000. When Bob St. […]

Why Building Credit Matters If you are young or new to credit, getting started can feel difficult. Many lenders check your credit history before approving loans. Without credit, they may refuse to lend you money. This makes everyday life harder. Good credit affects major decisions. Buying a car, renting a home, or even getting a […]

Insurance Fraud Is on the Rise For years, insurance companies dealt with customer scams quietly. Today, that has changed. As economic pressure grows, fraudulent insurance claims have increased. In response, insurers now watch claims more closely than ever. Insurance companies use a system called “suspicious loss indicators.” These red flags help investigators spot claims that […]